General Requirement
Having a minimum of 2 years of work experience in a related position, but candidates with over 3 years of experience will be prioritized.
Experience in developing HR systems / Human Capital Management Systems / HRIS is a plus.
Understanding of Human Capital business processes such as Organization Management, Employee Data, Recruitment, Learning, Performance, Payroll, Benefits, Time Management, and Approval Workflow is a plus.
Experience or understanding of the banking industry is a plus.
Accustomed to working in a deadline-driven project environment, documentation-driven, and cross-team collaboration.
Possessing good communication skills, able to work independently as well as in a team.
Willing to work according to the required position type: Full-Time or Freelance.
Role-Specific Requirements
Have at least 2 years of experience as a Technical Writer, Business Documentation Specialist, System Documentation Specialist, or a similar position; however, candidates with over 3 years of experience will be prioritized.
Able to create technical and functional documents such as User Manuals, Admin Guides, Technical Specification Documents, System Design Documents, SOPs, Release Notes, API Documentation, and Training Materials.
Possess the ability to write documents that are neat, clear, structured, and easy to understand for both business users and technical teams.
Capable of understanding application flow, screen design, business processes, and technical explanations from the project team.
Experienced in creating documentation for web applications, mobile applications, enterprise systems, HRIS, HCMS, ERP, or internal company applications.
Understand the structure of project documentation such as module overviews, feature descriptions, user roles, step-by-step guides, error handling, and FAQs.
Able to work based on templates, standard documents, and timelines that have been established.
Experience in creating documentation for HR / Human Capital Management Systems is a plus.
Understanding of banking systems, compliance, approvals, audit trails, and user access is a plus.
Willing to work on a freelance/project-based basis as needed for the project.
